The workforce is changing at pace and payroll and umbrella providers are under pressure to keep up. Temporary and contract workers now expect far more than payslips that arrive on time. They want flexibility, purpose and benefits that fit their values and lifestyles.
That shift is at the heart of our new white paper: “How Payroll & Umbrella Are Evolving with the Modern Workforce.”
What’s Driving the Change?
- Gen Z’s rise
By 2030, Gen Z and Millennials will make up nearly three-quarters of the global workforce (Deloitte 2025). This generation is digital-first, socially conscious, and values-driven. They expect employers and providers to reflect those priorities. - Flexibility is non-negotiable
Nearly three-quarters of Gen Z want flexible work options — hybrid, remote, or agile arrangements. Temporary and contingent work is no longer a fallback; it’s often a strategic choice. - Purpose and values matter
Almost 90% of Gen Z say value alignment is critical to job satisfaction (Deloitte). They want to work with organisations that share their focus on sustainability, ethics, and social responsibility. - Technology is central
AI, digital tools, and real-time access are reshaping how contingent workers engage with employers. Around 75% of knowledge workers now use AI, making tech-enabled platforms a baseline expectation. - ESG expectations are rising
70% of younger workers consider environmental sustainability when choosing employers (Deloitte/ESG Today). And while corporate volunteering has grown sharply, few actually use formal leave policies — showing plenty of untapped opportunity. - Globalisation is opening doors
Remote and hybrid work has made international teams normal. Almost 40% of multinationals already employ staff across multiple countries (PwC), putting compliant, scalable payroll solutions front and centre.
Why It Matters for Payroll & Umbrella Providers
Compliance is no longer a selling point — it’s the minimum expectation. The opportunity lies in going beyond compliance to deliver value-added services:
- Flexible, scalable benefits tailored to non-standard work patterns
- Tools for wellbeing, financial security, and skills development
- ESG-aligned initiatives that engage a values-driven workforce
Providers who adapt will build trust, expand market share, and stand out in a crowded market. Those who don’t risk being left behind.
This blog only scratches the surface. Our full white paper dives into the trends reshaping contingent work, from compliance and regulation to commercial opportunities and case studies.
To find out more about Thrivr, contact us here, or book a demo today.
